# Troubleshooting (/docs/troubleshooting)



Start with the part of the workflow that did not behave as expected.

<Cards>
  <Card title="Browser extension" href="/docs/troubleshooting/browser-extension" />

  <Card title="Extension sign-in" href="/docs/troubleshooting/sign-in" />

  <Card title="Article capture" href="/docs/troubleshooting/article-capture" />

  <Card title="X Articles" href="/docs/troubleshooting/x-articles" />

  <Card title="Device delivery" href="/docs/troubleshooting/delivery" />

  <Card title="RSS and Atom feeds" href="/docs/troubleshooting/feeds" />

  <Card title="Newsletters" href="/docs/troubleshooting/newsletters" />

  <Card title="Schedules and reading lists" href="/docs/troubleshooting/schedules" />

  <Card title="EPUB library" href="/docs/troubleshooting/epub-library" />

  <Card title="Account and billing" href="/docs/troubleshooting/account-billing" />
</Cards>

When contacting support, include the visible operation, outcome, stable reason code, approximate time
with time zone, browser or device, and public URL where safe. Never include passwords, access tokens,
private inbox addresses, session cookies, or private content. Use the [problem report
checklist](/docs/support/report-a-problem).