eReader Relay
Troubleshooting

RSS and Atom feeds

Resolve invalid, duplicate, unsafe, unreachable, or empty feed results.

The feed is invalid

Open the URL directly and confirm it returns RSS or Atom XML rather than a publication homepage, HTML error page, or login form. Use the publisher's dedicated feed URL.

The source already exists

Reuse the existing source and select it in the reading list. Duplicate URLs are not added again.

The source was rejected as unsafe

eReader Relay accepts normal public feeds without manual review. It rejects destinations that resolve to private or unsafe networks, or redirects that cross a network-safety boundary. Use the canonical public feed URL. Do not attempt to obscure or bypass the destination.

Fetch failed

The feed may have timed out, returned an HTTP error, redirected too many times, exceeded its size limit, or become unavailable. Retry once after confirming the public URL works. Record the precise reason code if the failure continues.

The edition did not contain a recent post

  • Confirm the entry is newer than that reading list's saved position.
  • Confirm the feed actually published the entry; a website update does not always update its feed.
  • Confirm the feed is still selected in the list.
  • Use Run now only after a new entry exists.

The first run includes the latest existing entry; later runs do not repeatedly include old entries.

A summary was used instead of the full article

The feed may provide only a summary and its linked page may be unreadable or inaccessible. Use a full-content feed when the publisher offers one. Linked article enrichment is best effort.

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